Effective Date: [09-02-2025]
Thank you for shopping at KidsDriver! We want you to be satisfied with your purchase. If you are not completely happy with your order, please review our Return and Refund Policy below.
1. Return Eligibility
- Items must be returned within 15 days of receipt.
- Items must be unused, in their original packaging, and in the same condition as received.
- Proof of purchase is required to process a return.
- Certain items, such as personalized or clearance items, may not be eligible for return.
2. Return Process
- To initiate a return, contact our support team.
- Once your return is approved, you will receive instructions on how to return the item.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
3. Refund Policy
- Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
- Approved refunds will be processed within 7 business days to your original payment method.
- Shipping fees are non-refundable unless the return is due to our error.
4. Damaged or Incorrect Items
- If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photo evidence.
- We will arrange for a replacement or issue a full refund at no additional cost.
5. Exchanges
- If you need to exchange an item, follow the return process and place a new order for the desired product.
6. Non-Returnable Items
The following items cannot be returned:
- Personalized or custom-made products
- Clearance or final sale items
- Items that show signs of use or damage not caused by shipping
7. Late or Missing Refunds
- If you haven’t received a refund within the stated timeframe, check with your bank or payment provider.
- If the issue persists, contact us for assistance.
8. Contact Us
For any questions regarding our Return and Refund Policy, please contact us:
By purchasing from KidsDriver, you agree to our Return and Refund Policy.